BeSafe SOS — Privacy Policy
Effective Date: April 2026
BeSafe SOS ("BeSafe", "we", "us", or "our") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
1. Information We Collect
1.1 Information You Provide
- Profile Information: Name, household size, and emergency contacts you enter into the app for your own use.
- Subscription Data: When you purchase a subscription, Apple processes the transaction. We receive a transaction ID and receipt for verification but do not receive your payment card details.
- Support Communications: If you contact us at support@besafe-sos.com, we retain the correspondence to resolve your issue.
1.2 Information Collected Automatically
- Location Data: With your permission, the app accesses your device location to display nearby emergency services and cache offline maps. Location data stays on your device unless you explicitly share it.
- Device Information: Basic device model, OS version, and app version for crash reporting and compatibility.
- Usage Analytics: Anonymous, aggregated interaction data (e.g., which features are used most) to improve the app. No personally identifiable information is included.
1.3 Information We Do NOT Collect
- We do not collect your contacts, photos, microphone audio, or camera data.
- We do not sell or share your personal data with advertisers.
- The offline AI assistant processes all queries locally on your device. No prompts or responses are transmitted to any server.
2. How We Use Your Information
| Purpose | Data Used |
|---|
| Display nearby emergency services | Device location (on-device only) |
| Verify subscription status | Apple transaction ID / receipt |
| Improve app reliability | Anonymous crash reports |
| Respond to support requests | Email correspondence |
3. Data Storage and Security
All personal data (profile, household info, emergency contacts, after-action logs) is stored locally on your device using encrypted storage (AsyncStorage / Secure Store). Subscription verification requests are transmitted over HTTPS to our backend.
We implement industry-standard security measures but cannot guarantee absolute security over the internet.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share limited data only in the following cases:
- Apple: Subscription receipts are verified with Apple's App Store Server API.
- Legal Requirements: If required by law, subpoena, or court order.
- Safety: If necessary to protect the safety of users or the public.
5. Your Rights and Choices
- Location: You can revoke location permission at any time in your device Settings. The app will still function but map features will be limited.
- Data Deletion: Since your data lives on your device, deleting the app removes all stored information. To request deletion of any server-side data, contact support@besafe-sos.com.
- Subscription Management: Manage or cancel your subscription via Apple ID Account Settings.
6. Children's Privacy
BeSafe is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
7. Third-Party Services
The app may display data from third-party sources (e.g., government alert feeds, OpenStreetMap). These services have their own privacy policies. We are not responsible for their data practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page and, where appropriate, through an in-app notification.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
support@besafe-sos.com